Shipping Policy

At NERVOS E TECHNOLOGY PRIVATE LIMITED, we strive to deliver your orders quickly and efficiently. The following policy outlines how we manage shipping, delivery timelines, and related terms.

1. Shipping Method

All orders are shipped using registered domestic courier companies and/or India Post (Speed Post) to ensure safe and timely delivery.

2. Delivery Timelines

  • Standard Delivery: Orders are typically delivered within 7 business days from the date of order confirmation and/or payment.

  • Custom/Pre-Order Items: Delivery timelines may vary depending on availability or special processing requirements, as communicated at the time of order confirmation.

  • Delivery timelines are subject to courier company / postal service norms.

3. Address for Delivery

All orders will be delivered to the shipping address provided by the customer at the time of purchase. Please ensure the address and contact details are accurate to avoid delays.

4. Delivery Confirmation

You will receive an email confirmation once your order has been shipped, along with tracking details (if available).

5. Delays

The Platform Owner shall not be liable for delays in delivery caused by:

  • Courier company delays

  • Force majeure events (strikes, natural disasters, etc.)

  • Incorrect or incomplete address provided by the customer

6. Shipping Costs

  • Any shipping costs charged at checkout are non-refundable, except in cases where the product was damaged, defective, or an incorrect item was shipped.

7. Exchange / Replacement Deliveries

If an exchange or replacement has been approved:

  • The replacement product will be shipped within 5–7 business days after we receive and verify the returned item.